Privacy Policy

We collect personal data that you provide directly to us, data we collect automatically when you use our services, and data we receive from third parties where permitted by law.

• Contact information (name, email address, phone number)
• Account credentials and authentication data
• Profile information and preferences
• Usage data and interaction patterns
• Technical information (IP address, browser type, device information)
• Communication records and support interactions
• Payment and billing information (processed by third-party providers)

• Direct Collection: When you create an account, contact us, or use our services.
• Automatic Collection: Through cookies, analytics tools, and server logs when you interact with our platform.
• Third-Party Sources: From authentication providers (with your consent) and public databases where legally permitted.

We process your personal data based on the following legal grounds:

• Contract: To fulfill our contractual obligations and provide services to you.
• Legitimate Interest: To improve our services, ensure security, and conduct business operations.
• Consent: For marketing communications and optional features.
• Legal Obligation: To comply with applicable laws and regulations.

• Providing and maintaining our services
• User authentication and account management
• Personalizing user experience and content
• Communicating with users and providing support
• Analyzing usage patterns to improve our services
• Ensuring security and preventing fraud
• Complying with legal obligations

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Account data is typically retained for the duration of your account plus up to 7 years for legal and accounting purposes. Usage data and analytics are typically retained for 24 months.

We implement comprehensive security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

• End-to-end encryption for data transmission
• Advanced encryption standards (AES-256) for data at rest
• Multi-factor authentication and access controls
• Regular security audits and penetration testing
• Employee training on data protection and security
• Incident response and breach notification procedures

When we work with third-party service providers, we ensure they meet our security standards and sign data processing agreements that require them to protect your data appropriately.

We may share your personal data in the following circumstances:

• Service Providers: With trusted third-party providers who help us operate our services.
• Legal Requirements: When required by law, court order, or regulatory authority.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.
• Consent: When you have given explicit consent for specific sharing.

If we transfer your data internationally, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or certification schemes.

Under applicable data protection laws, you have several rights regarding your personal data:

• Right to access your personal data
• Right to rectification (correction) of inaccurate data
• Right to erasure ('right to be forgotten')
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the contact section below. We will respond to your request within the legally required timeframe.

You may be required to verify your identity before we process your request to ensure the security of your personal data.